Windscreen Repair and Replacement in London

EV WINDSCREENS Technical Team specialises in the repair and replacement of windscreens for all types of passenger vehicles. While windscreen repair and replacement is not an overly complex process, the wide variety of vehicle models and the different grades of windscreen quality mean that only a skilled technician — one who can identify both the issue and the appropriate quality of windscreen — will deliver reliable results.

The EV WINDSCREENS team is equipped with experienced professionals and advanced, modern tools, enabling them to work on all types of windscreen models.

On this page, we’ll cover the following topics:

1. What should be the first step after your windscreen gets damaged?

2. What kinds of issues can the EV WINDSCREENS team fix?

3. How can you contact EV WINDSCREENS in case of a problem?

4. What is the EV WINDSCREENS approach to resolving issues? How can you trust the team?

5. How much do EV WINDSCREENS services cost?

1. What should be the first step after your windscreen gets damaged?

Sometimes, you might park your car in the garage after a long day and return the next morning, ready to drive to work, only to find that the windscreen has cracked or shattered. One of the main causes of such damage can be a sudden change in temperature, which may cause the windscreen to react. However, with advancements in automotive windscreen manufacturing, this is highly unlikely to happen in modern vehicles. Such issues are more commonly seen in older cars.

In these cases, all the broken windscreen should be carefully collected, and any remaining pieces stuck to the vehicle must be removed. The rubber seal surrounding the windscreen should also be taken off. After thoroughly cleaning the area and removing any glue residue or dust from the car body, a new windscreen — specifically made for the vehicle model — should be fitted.

This entire process is carried out precisely and professionally by the EV WINDSCREENS technical team, and is what we refer to as a full windscreen replacement.

However, another issue that accounts for 99% of car windscreen damage is the impact of a foreign object hitting the windscreen from either outside or inside the vehicle. Sometimes, a foreign object might be thrown up from a vehicle in front of you while you're driving, or if you're driving behind a lorry, something may fall off from the load it's carrying and strike your windscreen.

These kinds of impacts usually cause cracks in the windscreen. If the crack is significant, it can pose a safety risk while driving, and in some cases, the police may stop your vehicle if they see a deep crack on the windscreen. This could force you to abandon your journey with your own car and continue using public transport such as a bus or taxi.

Our recommendation to avoid such issues is to always maintain a safe distance from the vehicle or lorry in front of you. If a crack forms on your windscreen, it may grow worse over time – sometimes in just a few days. If the crack isn’t too large or deep, it might still be repairable.

If you contact our engineering team in good time, there’s a good chance the windscreen can be repaired easily. But if you delay informing us for several days, it may become too late to repair, and the windscreen may need to be replaced altogether.

You should keep in mind that replacing the windscreen not only takes more time but also costs more. The windscreen for your vehicle may not even be in stock, and we might need to order it. Additionally, because replacement is more labour-intensive and requires specialised tools and equipment, the labour cost is higher compared to a simple repair.

Furthermore, new windscreens designed for modern vehicles often include sensors and are made with specialised materials in limited production, making them more expensive than standard windscreen. That’s why it’s important not to delay in dealing with this kind of issue – both for your safety and to avoid higher expenses.

Modern vehicles are also equipped with sensors that trigger alerts if any part of the vehicle becomes damaged or malfunctions. If the driver ignores these warnings, the system may reduce the car’s speed significantly or even bring the vehicle to a stop at the nearest safe location. These features have been designed to enhance safety and protect the well-being of all passengers.

2. What kinds of issues can the EV WINDSCREENS team fix?

The issues are divided into two categories. The first category consists of problems that can be repaired. For example, if your car’s windscreen has very minor cracks, or if the windscreen has come loose from its position due to the adhesive deteriorating, or if the rubber seal around the windscreen has worn out, allowing air or water to enter, these issues can all be resolved through minor repairs. In such cases, either some parts will be replaced, or the windscreen will be reattached using methods like applying adhesive around the frame to bond the windscreen to the body. The most suitable method to resolve the issue will be determined by the expert from EV WINDSCREENS who will visit you.

All car windscreen repairs in London are accepted by the EV WINDSCREENS technical team.

Sometimes, however, it may be necessary to replace the windscreen. Determining whether this is required is not difficult. If the windscreen is broken, has a large and deep crack, or if the sensor systems have completely failed, the windscreen must be replaced. This area of work—whether repairing or replacing the windscreen—is the area of expertise of the EV WINDSCREENS technical team. All the services we offer for windscreen repair and replacement are carried out in London.

3. How can you contact EV WINDSCREENS in case of a problem?

If you are a car owner and experience a problem with your vehicle’s windscreen, you can visit the EV WINDSCREENS technical team website and contact the site’s support team using the phone numbers provided on the site. The support team will provide you with the contact details of one of our technicians who is closest to your location. After sending a photo to the technician, you will contact them, provide the necessary details, and the technician will ask several questions about your car model, year of manufacture, how the issue occurred, and your location.

Once the conversation is complete, the technician will inform you of the time they will arrive at your location. After an on-site inspection, the technician will decide whether the windscreen can be repaired or needs to be replaced. After the evaluation, the technician will share their assessment with you, and if you, as the car owner, agree, the technician will proceed with the repair.

4. What is the EV WINDSCREENS approach to resolving issues? How can you trust the team?

As repairing or replacing a car windscreen is a specialised task, it must be done correctly and thoroughly. Initially, the issue might seem to be resolved, but when the driver is on the road and driving at high speeds, an improper repair could cause the windscreen to be damaged again, potentially worse than before. On the motorway, the driver can reach speeds of 120 km/h or even higher, and due to the high air pressure and the force exerted on the windscreen by the vehicle body, the windscreen could even separate from the frame. Therefore, this process—repairing or replacing a car windscreen—is extremely important and must be carried out by a specialist, someone with a high level of experience and familiarity with the different models of vehicles and their windscreens.

The individuals working at EV WINDSCREENS are specialists in the repair and replacement of windscreens for various types of vehicles. They have a complete understanding of the materials, manufacturing methods, and installation procedures. When you contact one of our technicians and provide your car model, the technician will arrive at your location with the appropriate equipment for your vehicle. This level of expertise comes from years of professional experience. In addition to windscreen repairs or replacements, the EV WINDSCREENS team is also familiar with the electrical systems in vehicles. If the sensors in your windscreen encounter issues, they will also be inspected and repaired to ensure your vehicle is fully functional.

Our service method is field-based, with technicians coming to your location. First, you contact us and provide the necessary details. Then, we will inform you of the estimated time for addressing your issue. A technician will be dispatched to your location with all the necessary equipment to resolve the issue with your vehicle’s windscreen. If, after inspection, it is determined that your windscreen needs to be replaced, the technician will inform you and check with the warehouse to see if the windscreen is available in stock. If it is, it will be sent to the technician at your location. If it is not available, we can order the windscreen for you, and as soon as it arrives, we will install it in your vehicle.

Based on the standards we adhere to, which can be viewed on our website, as well as our portfolio and the explanations provided by the technician who visits you, you can trust the expertise of our technical team. You can also view examples of our work on our website and read feedback from our customers about the services we have provided to them.

5. How much do EV WINDSCREENS services cost?

Some services, such as submitting a request, contacting for consultation, and speaking with a technician, will not incur any charges. However, when the technician arrives at your location and provides their expert opinion, they will assess whether your car’s windscreen needs repairing or replacing. Based on the amount of time required for the service, the technician will calculate the final cost according to the rates set by the company and inform you of the total.

The final cost will depend on the type of repair required. For example, if it is a small crack, it can be easily fixed. However, if the rubber seal around the windscreen needs replacing, the technician will carry out all the necessary steps for the windscreen replacement, not just the windscreen. Therefore, the cost will vary depending on the type of repair and will be determined based on the specific service required.